We received the item we ordered on time but unfortunately it was damaged.
(Split hinge).
We complain to Roseland and they said they would pickup the item and replace it.
The second item we received was also damaged in the same place ( split hinge).
I can understand the first item being damaged as unfortunate but receiving the second item also damaged as inadequate.
I assume the items were shipped from Vietnam and not checked your end when despatched.
I have since received a total refund, but would be reluctant to purchase any product from you ever again.
6 years ago
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