Whilst the overall quality of the furniture is good, the service is atrocious. We ordered two pieces with next day delivery (admittedly on a Sunday, so expecting a Tuesday delivery). However when we called on the Wednesday to ask where our pieces were, we were informed that the courier had lost one of the items and they were arranging another. Expect it tomorrow. they said. At the end of the next day we called again, having received nothing and having taken time off of work for the delivery, only to be told once again - tomorrow is the day. On Friday we were irate, and needed the furniture that weekend as we were picking up a rescue dog, so needed the items for storage of things that could be 'chewable'. We called again, only to find that the missing item had not been found nor a replacment sent yet, and they refused to deliver the one piece that wasn't lost without the other. In the end we drove to the courier's depot ourselves to collect the one piece they had, putting us out of pocket for fuel and time. The following Wednesday (remember, it was next day delivery, expected the Tuesday before!) a parcel was found on our doorstep at the end of the day, with no warning email or text about it's delivery. It was not hidden from view at all, and placed in such a way that it blocked our entire front door. My wife would not have been able to get into the house if I had not been there, as she was unable to move it herself. Glad to finally have everything we ordered, we happily opened the box to find the WRONG item. It took a further WEEK to get the right item delivered, and as of this moment the wrong piece is still taking up space in my house, with no sensible effort to collect it made. So what should have been 2 pieces delievered next day, became 1 piece collected ourselves 4 days late, 1 incorrect piece delivered poorly and left in my home for the last 3 weeks, and 1 piece delivered correctly 2 weeks late. I do not recommend.