Courier (XDP) shocking service - paid £25 for Saturday delivery they tried to deliver it on the Thursday and the Friday before, left no card, then tracking on website said expected Saturday in a two hour time frame and it didn’t even get delivered at all! So I waited in all day for nothing.
I spoke to Roseland on the Monday and to be fair they refunded my £25 without question. But I have since looked at their Facebook page and found a post from a year ago where someone commented that XDP couriers are shocking and Roseland publicly agreed and said they were trying a new courier. So why a year later are XDP still getting the job!!!
When the bookcase arrived - on Monday at 3.30pm the box was slashed open and crushed but luckily the goods were fine.
But all in all not acceptable.
I will not be using Roseland Furniture again.
5 years ago
Roseland Furniture has a
4.5
average rating
from
22,927
reviews