Just purchased 3 pieces of furniture from Roseland and all the pieces were fine, however 2 arrived at the same time, and no sign of the other piece and no communication to say what had happened to it. Phoned Roseland on the only number provided at least 7 times and on each occasion no answer. To find out what had happened to the missing piece I eventually phoned the delivery service Tuffnell's in Gateshead who were most helpful and informed me the missing piece had been sent to another depot but everything was now back on track and the piece was eventually delivered. So a big thank you to Tuffnells, I think Roseland you need to improve your Customer Service all though the furniture was fine.