The Lanner desk we ordered looks nice and well made but the wood of the strut supporting the drawer was split. I messaged Roseland via the website to complain about this but received no reply. We managed to repair the damage with strong glue because as it's not visible I couldn't be bothered to return the item. I asked Roseland to give me a partial refund (ie a discount on the original price) due to the damage but, like I said my message was either ignored or never received, despite the fact that it was sent via their website.
5 years ago
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