On delivery of the Tallboy the outer cardboard casing was bashed in several places, there were two gashes in the cardboard and the polythene wrapping was just draped round part of the bottom of the casing and was badly crumpled.
The furniture was not scratched in any way but was damaged in so far as it was coming apart. The top dowel on one side was obvious and the side panel was coming away from the side by about 10mm.
As we had problems in getting delivery I decided not to send it back to you. I hit the side panel covered with cloth and managed to close the gap but not completely there is still a 2mm gap but trying to close it further will cause splitting of the wood on the other side so will live with it.
Given the delivery hiccup, the packaging and the state of the Furniture we felt the whole purchase was not optimum, however the overall quality is ok so we will live with the gap.
5 years ago
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