Don't know where to start here but I'll give it a go. The item I ordered and received had numerous faults. It took weeks before Roseland Furniture arranged for the faulty item to be collected from a delivery firm, which also messed me about by giving incorrect pick up days and times. I did everything in my power to try and speed things up and did everything Roseland Furniture asked of me, like sending pictures of the faulty item, sending them pictures when it eventually got collected but still had to wait until this firm decided it was ready to give me a refund. I could go on but won't but I will never use this firm again or recommend it.