I can't remember the last time I experienced such poor customer service and a total absence of quality control. After various issues communicating with them to organise delivery, when the product arrived a week later than stated (a 3 door wardrobe). When it did arrive, not only was the exterior wet (which meant the back of the wardrobe section was sodden) but we were also provided the WRONG PARTS which has meant that - 5 weeks later - we are still without a wardrobe and our clothes are on the floor. I cannot state explicitly enough how much I would never recommend this company. It took them 3 days to even answer my complaint, despite my emailing and calling. Truly shocking. Separately, the following question allows me to only select one way that I communicated with the company. I did all three, repeatedly.
4 years ago
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