RECEIVED ITEMS I DID NOT WANT . MISSING ITEMS THAT NEVER ARRIVED I WAS ASKED TO RETURN. MY NEWEST ORDER I HAD PAID FOR THEN SAID NEED TO RETURN. THE REPLYS I GAVE ON THE TICKETS WERE EITHER TOTALLY IGNORED OR ANSWERED WITH A HAVE A NICE DAY SO THEY OBVIOUSLY DON'T UNDERSTAND ENGLISH THE TOPS ARE A BIT FLIMSY BUT ON THE WHOLE I REALLY LIKE THEM AND THE VARIETY, IT'S JUST A REAL SHAME THAT I WILL HAVE TO GO THRO' THE PALLAVA THIS INEPT COMPANY DEMONSTRATES. THE OTHER WORST NIGHTMARE TO RETURN AN ITEM IS UNBELEIVABLE I PAID £69 TO RETURN THE ITEMS THAT CAME THAT I DIDN'T ORDER,OR DUPLICATE ORDERS ONLY TO READ SHIPPING NON REFUNDABLE !!! FOR THE AMOUNT I PAID TO RETURN THEM I COULD HAVE BOUGHT 3 MORE ITEMS THO' THEY WOULD PROBABLY BE WRONG ANYWAY. ONLY USE THIS COMPANY IF YOU REALLY WANT THEIR CLOTHES. IT'S SUCH A SHAME.