“Soy muy afortunada de haber recibido unas prendas de alta calidad, cada prenda me encaja en tamaño, peso, y altura.
Y sus colores son los que elegí,
Me tiene enamorada Rotita.”
“I paid for expedited shipping to get my clothes before I traveled. Shipping was over a month late and I couldn’t get my money back. This is not a good business to buy from.”
“I ordered a bathing suit from them it never came it was late they sent me an email saying packages was hijacked and I asked for my money back to my credit card and they won't do it they credited my account to them don't trust them”
“This company is a rip off don’t order anything with them. If you send anything back they only give you a $10.00 credit. They are scam artist for sure. Sorry rump company and I hope they go out of business.”
“I ordered a two-piece suit was sent just the top they said I could return it and they give me $8 on a $38 suit why should I be penalized for their mistake they could not produce the suit I ordered”
“Was offered free shipping. Code would be rejected. Emailed them and got the run around. Deleted and blocked all future communications from them. Waste of my time.”
“I returned in perfect condition two outfits that didn’t fit totaling $84. I get notification they’ll give me a $10 store credit! I was LIVID. How many people have they ripped off bc they’re in Hongkong and can? Do NOT water your money. If you do, do NOT send anything back expecting a refund. They are CRIMINALS”
“Ordered bathing suit top. Didn’t realize it was on clearance. I received the top and the hooks in the back are complicated and loose. One big ocean wave and it will come undone. Very hard to hook top by yourself. Find out no refunds or exchanges on clearance so you’re stuck with a $35 dollar bathing suit top. I don’t recommend buying from them.”
“Ordered swimwear 2 weeks ago. Won't be delivered for another week??? Slow. Unacceptable. Afraid the product will be as low quality as their shipping procedures. Stay tuned.”
“I loved the rotita clothes.
They have a perfect fabric and the colors are great. They have clothes of all styles, sizes and types. I really recommend it.”
“Do not purchase from this company. My order arrived a week after the event I needed the outfits for. They refunded store credit when specifically asked for my money to be returned to me. And there is no way to contact them…only live chat. When you give a bad review …the agent asks why?? And at times it’s like you are speaking to a Bot. All responses seem computer generated. It was my first and last order with this company. Key to great customer service = 1 customer can tell 10 plus people about experience and it can help your company or not. I think everyone can tell how I feel about Rotita. And to top it off the clothes were low quality and cheaply made. Save yourself time and frustration.”
“Products good, environmentally maybe cut back on plastic packaging a bit.
Overall very satisfied with everything I have purchased.
When I'm not, you'll know pretty quick.”
“I order from Rotita once in a while. Their website is good. Purchasing is easy. And they are legit. I really love their designs - very cute. I understand that I’m ordering from China. Shipping takes a bit longer but no problems. The quality is good, especially for the lower prices. Sizing is good most of the time. You just need to understand that you are ordering lower cost items from another country/culture. But value for price is good. And again, the designs are great.”
“Un traje cómodo muy versátil, ideal para el otoño invierno. Entregado en plazo y la talla se ajusta a la realidad.
Relación calidad precio muy buena
Servicio ROTITA excelente”
