“I ordered $74 worth of merchandise in April of 2024. I have never received it and numerous emails to the company have been fruitless. Now they are saying that they can’t do anything about it. All attempts to receive a refund have been ignored. DO NOT DO BUSINESS WITH THIS COMPANY! I am appalled at how this company does business!”
“I started working with them more than eight months ago. I invested a decent amount of money. But when I needed to take them out voluntarily, they didn't do it. Then I get an assistance from "CONCEPTSTRD" they helped me get my money back. you can check them on google and they will get your money back within 2 days”
“Todas las prendas de Rotita tienen una calidad increible.
Los pantalones llegan perfecto y la talla que elijo corresponde muy bien con mi altura y peso.
Las blusas son excelente.
Y los tankinis me han encantado porque son de secado rápido con lo que te permite darte el último baño en la playa y llevártelo puesto.
Los vestidos para mi son joyas increíbles me han encantado todos.
Espero mi reseña sirva a los usuarios a elegir, os recomiendo 100x100 Rotita”
“Rotita steals money from customers; they do not issue refunds correctly and you have to file claims with your bank to try to get some money back. This was a total SCAM, waste of my time and waste of money.”
“Hi I have just yesterday received my 3 pairs of togs.. they look so lovely and quality looks good. Unfortunately the bottoms fit beautifully but the tops are too small..
Am I able to split the tops and bottoms so can keep the bottoms and swap the tops for a larger size? AND do I return togs to the NSW sender address on my parcel? I live in NSW so would be very convenient..
Look forward to hearing back from you re the best way to sort this out asap please
Thanks so much , Brenda”
“BUYER BEWARE. The item was too large and it smelled horrible. I tried to return in, and Rotita would not give me a refund for the returned item. They will only give you a store credit. I NEVER RECEIVED MY MONEY BACK.”
“The material was soo cheap. The material is NOT what I expected. Now I have to figure out how to return with a brain injury. I don't have a printer either. Very dissapointed. Would Never order from your site again. Also, there was No option for English. Everything is in Spanish. I speak English.”
“I placed an order - then decided to check reviews. I did it backwards. I cancelled order within a couple of hours. Said they could cancel and issue full refund. Overnight they processed it and said they can no longer do anything about it.”
“I had a terrible experience firstly they did not supply the whole order which they agreed on a live chat. Then I asked to exchange a pair of swimmshorts again which they agreed to. After returning them I was then informed that they were not returned in the condition that satisfied an exchange. This is absolute rubbish. I warm anyone about using this company as they are just a scam company”
“I am so sorry about my bad review I gave on the swim suits, the problem was me, a friend showed me that the swimsuits were turned wrong. Wasn’t there problem it was mine! I tried to remove my bad review but couldn’t.
Debby Ballard”
“Bought 2 swimsuits both have the bras sewn upside down have sent pictures but they claim this is correct, they are both un wearable! It is very plane to see the problem!!!”
“The company is too slow to ship. The online app says "processing" forever. Stick with a better swimsuit company l Iike Venus or something from Amazon”
“I have order this year 5 bathing and 2 tops from Rotito. I returned 1 top and 1 swim suit because they were to large. I tried them on , put them back in the bag they came in and returned. They gave me a credit of of only 10.00. The 2 items totaled 57.00. I was leery about ordering from Rotito because of possible return, but the first few items fit well so quit worrying and ordered more.
When you spend that kind of money and you know you returned the product in perfect condition it’s time to find another company that values you as a customer and doesn’t try to scam you.”
“I ordered two bathing suits, and they changed my ship date stating they could not ship it out for 2 weeks. I then asked for a refund, and was told that they would credit my account with them to use for future purchases. Again, I had to tell them I wanted a refund to my Paypal account which was my original payment method. No response, I had to file a claim with PayPal to get my refund of $68.11. Total scam company, do not buy from them! They take your money and run”
“Canceled my order before it was shipped and they said they would give me store credit and I responded no I want a refund and have not heard back from them.”
“Happy? NO NOT AT ALL. I was charged 101$ for first rate junk! 3 same necklaces that don’t hang well at all. They stick upwards by two inches from my neck. I sent pictures of them with my wearing them and they answered how about we give you a 10% discount? Really? Then they told me I wasn’t wearing it properly!!!! Insane insult upon insult! I am at a dead end! I have bought stuff at dollarama and it was far better quality! Stay away from this company please! Don’t be sucked in like me!”
“I received the items but they were really poor quality, just a cheap sheet of material sewn together. When I asked for a refund they said they would give me around £8 of a total of £150 purchases. I told them not a chance and I will pay to send back via tracked and signed for. They said they needed the tracking number and copy of receipt (which I gave them) to refund me, 7 month on still not got my refund. What a scam. Please do not order from these people, the items look great online but you will be very disappointed with what arrives”
“May be a 1 if this whatever is lucky. I purchased 2 different outfits and one returned to factory but the other on its way. Never seen the refund on the one sent back. Oh wait it gets credits to who knows where. Then I get email 20% off well, haven’t even the first order and shafted on the second order. Not sure who these people are but no more money from me. I live in a tight fixed income and then I like a fool trusted this dam website and I should have went with my gut feelings and never bought anything. My opinion don’t waste your money.”
