The items are not sized correctly, therefore are not true to size and when you go to return the items all of a sudden they are not returnable but no where on the order screen or the purchase screen did the item come up as clearance and not returnable. Their site also changes frequently when you are on it so beware. It costs more to return the incorrected sized items then it's worth, especially if you are in Canada. When you reach out to customer service they keep tell you to wait 12 hours to get a reply back and after 3 days and constant communication on how to wait, I just gave up. Never again will I order from them.