When I ordered a dress our email was incorrect so subsequently because the dress isn't suitable for what I wanted I can't access any return labels or a ticket we have sent 2 emails explaining the situation but have had no response at all I'm now stuck with a dress that I don't want - there wasn't an invoice or paper work in the parcel explaining how to return so I will never ever deal with this company again my email should be tedge_gedge@hotmail.co.uk