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Bobbi
Received product - bad material and sizing - followed the companies VERY complicated return process to the tee!!!! I still have not received my refund. I messaged a representative by the name of Suganya, he or she first told me I would receive my refund within 10-20 business days unless it was with PayPal I would receive it in 48 hours - it has be 20 days since they received my return (I used UPS so I could track it - one of the requirements of their return policy). They received the return on the 15th of May and it is May 30th...still no refund...btw I paid with PayPal so I should have gotten my refund within 48 hours of the 15th. When I called her/him out on the timing...they suddenly changed the refund time to 30days....and I have all of this recorded in a live chat log....WILL NEVER BUY FROM THIS COMPANY AGAIN!!! NEVER!!!!!
5 years ago
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Rotita has a 2.9 average rating from 769 reviews