They make returning an item for refund nearly impossible, for us, completely impossible. Bought 2 items for my wife for Christmas. One wasn't to her liking. To get in time for Christmas had to order over 30 days before the holiday and that negates their return policy. Even then when trying to return, the only option available was to credit our account, meaning no refund, just have to buy something else from them. Will never buy from them again, suggest you don't either.