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Debbie Johnson
There is nothing wrong with the product, but your customer services is appalling. The first shed I received was the wrong size. Ordered in time for Easter weekend. So I waited until the Tuesday to report that it was a 4 x 4 and not a 6 x 4. The gentleman on the phone tried to convince me that it was the wrong instructions. I told him the base was 4 x 4 and it only had 3 sides. The 4th side being mainly a door. He still didn’t believe me. Requested photos, which I sent while on the phone. One picture had a part number. He went away and a colleague told him it was indeed the wrong size. I waited another week for the right 6x4. Now I might be a woman, but I am not stupid and quite capable of putting a 6x4 shed together on my own. To be told I was wrong several times and having to prove by photos is outrageous. I even offered to buy the shed to save shipping costs and having 2 sheds, but that was too much hassle for him. I wouldn’t buy again because of this, but the product was ok, although the struts and roof could be thicker wood, and I reinforced the floor.
5 days ago
Read Rowlinson Garden Products Reviews
Rowlinson Garden Products has a 4.4 average rating from 39 reviews