Paid for track and trace on my parcel to Dubai. Information not been updated for past 10 days. Last entry says parcel due to leave UK for destination. Tried to contact Royal Mail by phone and email without success, states email address currently not in use due to amount of emails being received!! Am trying to determine if this lack of updated info on the parcel's journey is normal practice, due to possible backlog as a result of Covid restrictions or if the parcel as been lost in transit! I send a number of parcels over to Dubai via track and trace never had this problem previously. The last one I sent about 3 weeks ago arrived within days and tracking was constantly updated for each part of the journey!!!!