First they lost one of my tracked parcels and basically asked me what could they do... it had gemstones in! Then it took them 10 days to deliver a parcel 37 miles... I could have walked there quicker. I then sent a parcel to Russia and that is who knows where because their tracking site is worthless. The strange thing is I had a parcel coming from Russia with DHL and it arrived in three days!!!! Royal Mail really need to stop using covid as an excuse and get back to being the decent service they once were!
4 years ago
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