I sent parcel to Dubai via international track and trace 9.11.2020. Last tracking info on 11.11.2020 states package leaving Langley UK. Parcel still not reached destination and no further tracking updates provided. After numerous attempts to contact Royal Mail by phone and online eventually received reply to my email which stated they did not know why tracking was not updating!!! (Really useful information!!). Email also advised I could submit complaint/claim after 14th December as this is date Parcel would officially be classed as missing?!? Thanks for nothing Royal Mail.