Packages dispatched on 1st and 3rd December still not delivered by 16th. Last week postman knocked and said 'sorry, no letters today as I could not manage any on top of the parcels, so they are still at sorting office'. When small businesses who depend on posting goods (especially time-sensitive ones such as personalised cake decorations) are struggling to survive, how dare Royal Mail expect people to pay for such an abysmal service?
4 years ago
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