VERY VERY POOR SERVICE FROM ROYAL MAIL AGAIN!!!! ORDERED AN ITEM AND THEY SAID THAT THE WOULD DELIVER BETWEEN 10.46am-2.46pm AFTER WAITING IN UNTIL 3.15PM ON THE LAST SATURDAY BEFORE CHRISTMAS, WHEN I RETURNED HOME THAT EVENING THEY LEFT A CARD TO SAY THEY TRIED TO DELIVER BUT I WAS OUT. **IF THEY DELIVERED WHEN STATED THEY WOULD, I WOULD HAVE WAITED IN LONGER ** THE REASON I DID NOT WAIT IN ANY LONGER WAS BECAUSE A FEW DAYS EARLIER I HAD A PROBLEM WITH ANOTHEF DELIVERY. ON THE ISLE OF WIGHT WE HAVE 2 LARGE ROYAL MAIL DEPOTS - RYDE AND NEWPORT. ROYAL MAIL SENT IT TO NEWPORT IN ERROR. THEN INSTEAD OF NEWORT TAKING IT TO RYDE 20 MINUTES AWAY THEY SENT IT TO GREENFORD IN MIDDLESEX. I CONTACTED THE CEO HE SAID HE WILL ARRANGE THAT I GET THE PARCEK THE NEXT DAY (I DID NOT) AND I WAITED IN ALL DAY. ROYAL MAIL APPEAR TO BE USELESS LATELY. IN FUTURE ANY ORDERS I PLACE ONLINE OF THE RETAILERS USE ROYAL MAIL I WILL NOT BUY FROM THEM. I DID SEND AN EMAIL TO MR STEPHEN BUCKLEY, ROYAL MAIL CEO - HE DID NOT REPLY. MAYBE HE WAS TOO EMBARRASSED ADMITTING HE IS RUNNING A COWBOY OUTFIT. IT'S A BIG THUMBS DOWN FOR ROYAL MAIL FROM ME!