On 9th November 2020 sent parcel to Dubai via international track and trace. Last tracking info on 11.11.2020 says at Langley due to leave UK. Parcel still not arrived at destination and tracking report still not updated since 11th November. After a number of attempts to contact Royal Mail did receive a reply to my email stating they do not know why tracking not working or where my parcel is but it will probably still turn up?!?! Had 2nd parcel to send out to Dubai didn't see the point in using Royal Mail again so paid for DHL Courier service. Parcel arrived at address in Dubai 4 days later. I received regular updates from DHL during parcel's journey. Will never use Royal Mail again. Shocking service!!!