I have been expecting a parcel for 6 days which has failed to materialise, its at Chelmsford MC according to tracking but not been sent on to Ipswich depot for delivery - Cant get them on phone, sent several E Mails and finally got reply giving no information on where that parcel is. In fact I have read reply twice and get the impression that they are apologising for a delay in delivery and that parcel had now been delivered - NOT SO I STILL DONT HAVE MY PARCEL!!!!!!!! Covid 19 or no Covid 19 their customer service is appalling!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4 years ago
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