I submitted a detailed complaints form on 23rd February 2021 about the foul-mouthed and aggressive behaviour of a Royal Mail employee towards me after I asked him to not block my driveway with his van. I received an automated response telling me that the complaint had been received, would be reviewed and I would be subsequently advised. Well, 15 days later, I have had no response and my email address is blocked from completing a new complaints and/or contacting customer services or the Managing Director, Ms Paula Vennells. Good customer service??? No, not in my opinion.