THANK YOU ROYAL MAIL for being so useless, as usual. another creased letter posted through my door. Seems like its not just Royal mail , but so so many large firms today simply dont give a rats ass about the service it provides, they are just interested in your hard earn money and then they do as they wish. And they all have the most annoying call back system where firstly its hard to find their number then you call and have to listen to some useless time-consuming recorded messages to then speak to some poor dork who hasn't got a clue how to resolve anything. It's a bloody shame these large companies have no idea what good service means any more . A REAL SHAME.