Special delivery by 1pm service, contract broken. The mail (small m, "Royal" removed, has done this 3 times in two months. The operator had no information to help me see where it is. Read sorry from a script and although no swearing or shouting (although I felt like it), blabbed on about compensation. I wanted the parcel by the service chosen. She "terminated" the call! She should be sacked.
3 years ago
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