Absolutely useless. Third package in a row that I have had to call about. Either not bothering to deliver of just randomly delivering to the first house/hedge they see. Customer service shocking. Takes 30 mins to get through to someone who then tells you to ring back in the morning. Only way to get a parcel from Royal Mail is to physically wait by the van and insist it is handed over. Absolutely atrocious.
3 years ago
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