Didn't receive my Parcel after the supposed day of delivery and they kept leaving me "Sorry we missed..." without contacting me. I asked for redelivery three times and happened again and even with the request to redeliver to my local post office they left the "Sorry we missed..." at my flat!!!! I contacted customer service and they just make excuses that my local post office isn't in my range!!! although I could choose it and got the confirmation email and they told me to go and collect it myself from the royal mail office and hang up on me. An absolute disgarce!