Nothing has gone right for months with Royal Mail. Everything I have ordered in good time for Christmas has not arrived. One order dated 8th November has still not arrived and the seller keeps fobbing me off with promises and asking me to be patient, but it is Royal Mail that hasn't delivered. Gifts ordered four weeks ago and being sent via a tracked service (48 hour) are stuck in remote sorting offices and not moving, so what about Christmas presents not arriving in time? Evri and Amazon are more reliable and trustworthy so I will not be using Royal Mail again. I have not posted any Christmas cards this year as the stamps cost twice as much as the cards and they don't get delivered, how pointless is that? Disgusted. I used to be a proud Royal Mail employee, as was my husband, but I would be ashamed to work for Royal Mail now