Failed to deliver my tracked parcel and declined my compensation request. When asked them for guidance on what evidence was needed going forwards (as I don’t trust them to deliver parcels successfully in the future) they continually sent me non replies stating they would not change their decision. I’m not asking them to change the decision, just provide guidance! Not using them going forwards so another customer loss. No wonder they are losing money ! Don’t trust them with your parcels!
1 year ago
Royal Mail has a
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