i am utterly discusted with this service, posted at post office on 9 th july 2024 . with signature required,not arrived. actually not ever received at royal mail.tried to enquire by telephone listened to terrible music for 30 minutes at a time at least 4 calls. even sent by post a claims form told hadnt been received. told to call back 3 weeks later so did this not received , then filled in on line. and its that difficult as you have to upload proof and i did but no joy. lost a total of £100 also then told i have only so many days to complete claims form. when i have already sent one by there post box and they have not received diisgusted they should be sued. will concede as its made me ill. you are disgusting and no one can do anything about getting their money back with all the obsticals in the way. steer clear of these sharletons how dare they.