Hello. I want a REFUND of all £3.05. Three hundred and five pounds. I want to make a Complaint. 1st I paid for 2 day Delivery. It took a week 1 day. Different people said different things. Like, we will deliver it on the weeken. Then we don't deliver on the weekend. They after i open it. On the Tracker, it said it was broken. So why Deliver it. I paid for a new 1. So Now I TOLD. I must Deliver it elsewhere before I can get a refund. I Didn't do anything wrong. Delivery guy had a pully to deliver it to me. I Don't have a call or a delivery pully. Whatever is called with wheels on it. So I must pay for a taxi to have my broken item returned. I would like you to pay for it because I didn't do anything wrong. I cannot move it alone? I Didn't bring it to my house. I Shouldn't have to pay to have it taken to wherever it has to go to have it redelivered to the people who broke it. Please if I don't hear for you. I guess. Legal action lawyers is the next step. I prefer to shop. This new way Obviously, does not work. I did nothing wrong. I made an order. Some 1 else Messed it up. Now I'm Majorly inconvenienced. Thank you Absolutely nothing Regards Very unhappy.