Most Disorganised Customer service Royal Mail for business is being a total frustration, when we were invited to use them the promised all the best advantages of using the company, Low Prices, best shipment here and there, and a superb customer service. Ok, that lasted real short, after 8 months the problems started and nobody to take responsibility, being problems: - Things were never delivered to the customer and left anywhere, notes were not left visible. - Prices increasing every once in a while even sending 300% more than at the beginning of the business they just don't care they just increase it. - The most frustrating "Claims Department" that never gets a single thing sorted, things lost internationally at the value of £80 they took almost 3 months to pay me £6 which I am still waiting for, quite ridiculous when you are promised you are going to be well treated when you are just ignored and they do whatever they like. My Frustration has no measure how much the company really made my business and my every day worse, we hope to have a better deal with DHL so Royal Mail won't benefit from a single penny from us anymore.