Terrible service. Say they've attempted to deliver an item on 4 occasions, however they haven't as people have been in at the delivery address and no card has been left. This has gone on for days as I've tried to rearrange delivery but every time I try to rearrange delivery I get an email saying they've tried to deliver but they haven't. I've then spent an hour and 15 minutes hanging on the phone trying to speak to a customer service advisor who when I eventually got through said he could re-arrange delivery for me and then the line was cut off. I've also sent an email to customer services and i'm doubtful I will get a response. I can't even arrange to pick it up at my local sorting office which only opens up now two hours a day first thing in the morning. I am struggling to think how anyone could make this service worse.