Royal Mail Special Delivery Didn't deliver.
I've used this once reliable service for many years suddenly a parcel valued at £450 goes missing.
I tracked it and said we've received your parcel and will deliver on or before the required time.
So waited in walked the dog came back and waited for the parcel to arrive,sorry no delivery,just tracked it and it's in the system and has been received and in the system etc etc.
Tried to phone a human who was helpful but wasn't familiar with system and she said she thought the parcel was being delivered back to the sender!!!not sure why!!!
I will have to reconsider how much I use this service in the future for irreplaceable items,they may be insured up to £500 included in the terms and conditions
Wake up Royal Mail find my parcel!!!
Why do you throw away such a once reliable service.
8 years ago
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