I paid extra for special delivery to come yesterday as it was meant to be a part of my 4 year old's birthday. There was NO KNOCK at the door. I know this because I was home yesterday and have dogs, therefore, if there had been a knock, they would have alerted me. Instead the inept postal worker has just put a slip through the door, despite the item being small enough to have fit through the letterbox!!!! I am heavily pregnant and this has caused me a huge amount of unnecessary stress. Today is my daughters birthday and we were obviously not home. I LEFT A NOTE on the door for the postal worker to LEAVE IN LETTERBOX OR IN MT BACK GARDEN. The idiotic postal worker must also be illiterate as they have done NEITHER!!!! I hope you are pleased with yourselves Royal Mail, you have ruined my daughter's surprise for her birthday and caused complete stress to me. Absolutely useless, inept people. I AM DEMANDING MY MONEY BACK!!! Also, I will be posting this review on every social media platform I have access to. Absolutely DISGRACEFUL service. Does not even deserve one star!