blem with this company. USELESS is the best descriptive word. Ordered first class next day delivery and after 4 days I still haven't received any update (online tracking says that it hasn't been touched since it was given to the post office on the other side) Please, start calling it next week delivery to be accurate. Don't you dare to blame the weather conditions! There was one inch of snow for two days, and I was driving and working outdoors all these days. Contacting you as a company via phone, email, facebook and anything else is a mission impossible. WHY ARE YOU STILL EXISTING AS A COMPANY? Now I will receive a "SO SORRY" reply from a person who doesn't care and just copy and paste, and nothing will ever change...