Is this the procedure for 1st class correspondence? One 1st class letter ended up on the ground amongst leaves and puddles... I can't help but wonder if this was the same for ALL my documents sent to the Home Office through "first class-signed for"?! ... by the way, I've received their official answer to the letter I've sent them, and they didn't received any correspondence from me.... therefore my letter was "delivered in a professional way". I've hoped all this time that if it wasn't delivered to the Home Office it will be sent back to me(RTS), but it was in vain. 1 star is already too much.