Appalling customer service - sent three emails over the past three weeks with no response. Two phone calls and holding for at least 40 minutes each time. I am just trying to get a parcel returned to sender so I can get a refund from the shop I bought it from yet it has been sat in a depot for a month now. They won’t let me collect it because there was an error in the postcode but a simple request to return to sender has still not happened. Never received such terrible service!
6 years ago
Royal Mail has a
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average rating
from
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