They have mis-sorted my international parcel twice! It was posted on 28th Aug 2019 and was to go to France it has now been to Madrid and currently sat in America their explanation is the scanners at not very good at Langley and they don’t speak to delivery partners even though it is their error! I have made over 30 calls to international support and 10 emails and they are sorry but they cannot provide and update if I could score -100 stars I would they are rude and unhelpful as though it is not their problem I am know doing down the postal redress route but to add insult two weeks before a parcel for Rep of Ireland went Iceland !!!