International tracking is a waste of time and money. I've been better off simply buying a stamp and hoping for the best. A letter posted (using international tracking) to Israel on the 16/10 has disappeared without a trace. The info on the tracking site is that it left the UK on the 17th Oct. When I called customer service today (28th Oct) I was told that the last info they have is that it was handed over to the courier (in Israel) on the 24th. They don't know where it is now and they are willing to open an investigation on the 20th of November (5 weeks after the letter was handed over in the post office). What a waste of time and money!