24 hour tracked parcel never arrived at destination even though tracking information said it had - strange thing about the tracking information though - it stated that it had been despatched by the sender on two different days and times and that was over a 48 hour period and said it left local delivery office at 07.20 am but that it was actually delivered to recipient's address 1 hour 18 minutes EARLIER at 06:02 the same day. It was sent by a reputable mail order company to a third party address on my behalf. Website link and telephone call to get this investigated was useless and actually going into a local post office branch was a complete waste of time. It cost me additional delivery charge to have a replacement sent by private courier which guarantees signed for delivery within a pre set 1 hour slot at 50% of Royal Mail costs Somebody at Royal Mail is at worse lying or fasifying tracking information or at best is grossly incompetent.