Impossible to complain to RM as they deliberately send you round in circles on their website. I posted a written complaint to them with photos, showing how the postman throws all the mail on a shelf rather than post it in the individual postboxes in a block of flats in Manchester. Parcels and important mail are constantly disappearing. My complaint was completely ignored. This has been going on for years! (They even put a Citizens Advice phone number on their website rather than a RM one - disgusting organisation).
5 years ago
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