Had a parcel delivered to my green wheelie bin on the 12th of December pity i was on holiday until the 19th and had asked my neighbour if he would put my bins out while i was away and he did but the postman had left a little card tell ing me where he had put my parcel On the 20th i phone to complain and was given a complaint number and it would take 30 days for them to sort out heard nothing so phoned them back only to be told complained closed as i had now received my item on the 23rd i did ask for the name of the poor member of staff that had the horrible job of retreaving my parcel from the tip but they did not have a clue what i was on about so i was told the complaint was closed that was it was resolved i was the person out of pocket and not even sent a letter of apology great service not.