They don't leave parcels with my neighbours and if I ask them to leave things on my doorstep they won't in case it gets stolen. But they have no issue doing it for other customers, literally everytime a delivery has been attempted, I've been indoors either waiting for it or asleep. I have bad hearing so if you don't buzz enough or knock loud enough then I either won't hear the door or I'll stay sleeping. This is all a waste of everyone's time and everytime this happens I'm issuing a refund until Amazon stop using Royal Mail specifically for me. I can barely work your website and the phoneline doesn't recognise the ref. Number. Although I checked it several times. Also why would I wait 3-4 days when I can get a refund, then reorder the item to deliver the next day at a more convenient time since it won't be royal mail.