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Hajer Lazar
Worst delivery company, 2 parcels were due respectively on March 24th And 25th. Never delivered and their joke of tracking facility still shows static messages of ‘ready to deliver’ after 6 days. The highlight of the first one, Royal Mail not only Did not explain the ‘non-delivery ‘ of the first parcel but also they advised the retailer, i have to go to their depot to Collect my ‘delivery’!! I mean are you for serious?? Coronavirus lockdown and Royal mail fail to deliver and want customers to do their job !!! Their published complaint email is not working, keeps bouncing back my complaint!!!
5 years ago
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Royal Mail has a 1.1 average rating from 2,866 reviews