Why is Amazon using Royal Mail. Their site it hopeless. I ordered hearing aid batteries on 24th March - due to arrive 27th. Still missing. Tracking order is not on RM site either. Fortunately very helpful staff at HAB hearing quickly refunded money. But I need the hearing aids. Have re-ordered, and paid extra £2.95 for tracked speedy delivery. But the RMsite today is showing nothing once again, other than I'll get them by 8pm. Which is what they said about the first order. And that was 9 days ago!!!! Amazon - geT rid of Royal Mail. They don't deserve aven one star.