Shocking company who, unlike the supermarkets and many other company's, have not managed to step up during the corona virus pandemic. Delivery now only seems to be twice a week, yet we have never received anything to communicate this. Parcels and letters take forever and many go missing. When you take the time and trouble to fill in the online form to ask for a parcel to be left in the shed, they ignore it and take it to the sorting office. Then you decide to collect it from the sorting office the next day (Friday), because you need the parcel for a birthday on Saturday, you find the sorting office only opened from 7-9am - SERIOUSLY!!!!!!! How is this a service?? Utterly shocking and they couldn't care less!!