I paid the post office £6.70 for the "guaranteed" delivery of a letter by 1pm the next day. Two days later it had still not arrived. I went to the post office to get a refund - the very least they could do considering that it was really important for the letter to arrive on time. I was told that they are not actually the post office - even though it says "Post Office" right above the door - and that I could not get a refund from them. An astonishing level of dishonesty.
5 years ago
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