What went wrong?? Gosh I feel it would be a much shorter list if I spoke about what went right!! Which over the 12yrs i owned a rescue was nothing at all !! Hot line is manned by complete idiots who have absolutely no idea what it is like to deal with abuse in animals or the general public! No manners, no morals, no empathy and no support. Staff who pretend to have powers ie inspectors let that pretty uniform go to their heads and forget they have no powers over the public. I was verbally abused and physically assaulted by said inspector on my doorstep as I refused him entry to my property after he refused to show me ID , give me a name or even provide evidence he worked for the RSPCA as the van he turned up in was plain white. He attempted to force entry to the property to search for an animal I didnt even own or have access to , thankfully my squaddie husband was home and the inspector soon left when confronted by a man!! His conduct was reported as unbecoming but he was not dealt with and continued to operate within our area as though nothing had happened. The Facebook pages are also run like secret societies as this provides anonymity for those with a God complex and a keyboard. Slating smaller rescues across theUK who have proven track records of actually caring , showing compassion and helping animals when their own authenticity surrounding the nature of their business is questioned is usually how they deflect the heat, attacking owners of said rescues and verbally abusing them is also par for the course!! I wouldn't trust the RSPCA to care for a stuffed Teddy let alone a living animal!! Donations dont go to the animals either, they line the pockets of the board of directors - the ads you see on the TV are all lies, any animal that is going to cost a significant amount if money is destroyed under the guise of having some incurable medical condition ( black adult, unneutered male cats rarely survive in the RSPCA care as they are hard to rehome so they kill them) If you want to support animals find a small, local rescue , one who is dedicated to actually helping the animals , they are the ones who need and deserve support.