RSPCA Reviews

Name: RSPCA
Rating: 1.28

1.3 Rating 225 Reviews

7 %

of reviewers recommend RSPCA

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1.3

Based on 225 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5

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RSPCA 1 star review on 19th November 2024

Anonymous

Charlie Jones

Nathan Burton

Sarah Kingman

Anonymous

Anonymous // 01/01/2019

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“Rang about a hurt fox.. They didnt care one jot.”

Helpful Report

Posted 4 days ago

“Called RSPCA out for an unwell dog chained to a washing line in a yard, no food, no water, no shelter. Was told that they didn’t have the resources to send someone out but told me to jump the fence and give it water. When asked what happens when the owners see the water and just take it away. Their response was to tell me that I can legally jump the fence until the owner tells me to leave, as only then am I trespassing. Doesn’t help the dog now does it.”

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Posted 2 weeks ago

“Use and abuse of power liers that come into propietry when kitty are sleeping confused with kitty death”

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Posted 2 weeks ago

“So signed up for free cat grass, but you didn't advertise the fact that the FREE cat grass came at a donation to the RSPCA via a cold calling person. Who then hung up because i wouldn't donate to RSPCA when i already foster animals. Bad under handed practices by a terrible company”

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Posted 3 weeks ago

“I called about help with vets that did not know what is wrong with my dog and she is dyeing. I wanted them to know that the vets are all out for the money and if they did not find out what is wrong with your dog they disregard you. They transferred my to their vet and they were going to send me many different things to check for quality of life. NO EMAIL!!”

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Posted 3 weeks ago

“One of your so colleagues going back year's ago came to our door because a stupid cow that lived next-door made a complaint saying we did Animal Cruelty to one of our Cat's which we have never ever been cruel to our animals ever, your member of staff stood at our front door Yapping and thanks to him our Cat escaped and when he was asked could he find our Cat he replied "No" its was his dame fault in 1st place standing at the front door instead of coming inside and shutting the door?? so thanks to him we never seen our Cat again all thanks to him, he should get the Sack Immediately but as it is this was year's ago he might not be working at the R.S.P.C.A no more - so you tell All Your Colleagues to ask can they come inside from now on”

Helpful Report

Posted 4 weeks ago

“RSPCA aims to "make sure that all animals have a good life, by rescuing and caring for those in need. The Society's Mission Statement: "The RSPCA as a charity will, by all lawful means, prevent cruelty, promote kindness to and alleviate suffering of animals" I heard a dog was barking and whining in distress from around 6pm on 6 Nov. It went on all night and till early morning. The dog was chained up in the yard with no shelter, food and water. Called RSPCA. First, they asked me to report to council if it's for the noise complaint. Nope, it's animal welfare issue. Response was that staff will check out the issue. Staff finally came around 6pm on 7 Nov. The dog was chained up for 24 hours on a hot day (30 degrees). There were people inside the house, and at some point, a man came out and yelled at the dog to "shut up." That household who holds the dog has a history of mistreating another dog, and that dog died some months ago. Did they think to tie up the barking dog in their yard would give them some sort of protection? The dog was not exercised, had no access to water and food, neglected, tethered, etc. Why do we have Prevention of Cruelty to Animals Act 1979 (NSW), if it does not mean anything? The dog has a very large scar on its head and injuries to its face. Was he used in dogfighting? My friend who has rescued many dogs, and he would love this dog unconditionally and give it a loving home. I guarantee. When I asked RSPCA which shelter the dog is being kept or when it's available for adoption, they refused to provide any information and claimed it's for privacy. Are they planning to return the dog to the owner who is cruel? If so, that dog would be better dead. There's no life but suffering. I'm very disappointed with this organisation. I will change my will and give my money to other animal welfare organisation that actually cares for animals and have the capacity and heart. All animals in NSW are protected by the Prevention of Cruelty to Animals Act 1979 (NSW). This act applies at all times to and deals with the cruel and unconscionable treatment of all animals. Cruelty to animals (1) A person shall not commit an act of cruelty upon an animal. (2) A person in charge of an animal shall not authorise the commission of an act of cruelty upon the animal. (3) A person in charge of an animal shall not fail at any time— (a) to exercise reasonable care, control or supervision of an animal to prevent the commission of an act of cruelty upon the animal, 8 Animals to be provided with food, drink or shelter (1) A person in charge of an animal shall not fail to provide the animal with food, drink or shelter, or any of them, which, in each case, is proper and sufficient and which it is reasonably practicable in the circumstances for the person to provide. 9 Confined animals to be exercised (1) A person in charge of an animal which is confined shall not fail to provide the animal with adequate exercise. (2) In any proceedings for an offence against subsection (1), evidence that an animal referred to in that subsection was not released from confinement during a period of 24 hours is evidence that the person accused of the offence has failed to provide the animal with adequate exercise during that period. 10 Tethering of animals (1) A person shall not— (a) tether an animal, or (b) where the person is a person in charge of an animal—authorise the tethering of the animal, for an unreasonable length of time or by means of an unreasonably heavy, or unreasonably short, tether.”

Helpful Report

Posted 1 month ago

“RSPCA is rubbish. So many complaints and they still expect to get donations. After all of these truly cruelty cases that they have ignored, eg. Labradoodles being put in freezer and did not go there once. I have now changed my will to a company that loves animals.”

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Posted 1 month ago

“I'm from California, and when we would report that a skunk or a raccoon -- the worst urban pests we have -- are hurt or trapped, the ASPCA would act immediately, coming to the scene to help rescue it and possibly take it for treatment. The RSPCA has such a disgusting, apathetic tone towards a poor fox that was trapped in what the British call a "Coal Hole." It had been trapped for over 24 hours, and clearly had had no food, water, or shelter that whole time; in addition, it's a wile animal, and can thus be dangerous for a laymen ignorant of wildlife to help properly. The RSPCA did not give two damns about. They seem to only care about domesticated dogs and cats, and whether people are mistreating them. they don't deserve their title, and should be ashamed that America, the land of guns and hatred, bears more responsibility to its animals, wild or domesticated, pest or not. I'll tell you what, though; if we have to deal with something similar in the future and my husband, myself, or worst of all, my six year old daughter, is injured, I'm getting a lawyer.”

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Posted 1 month ago

“Phoned them about a distressed trapped Swan behind a fence on a railway line, Said they would do nothing, Unbelievable.”

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Posted 1 month ago

“Absolutely no help whatsoever just fobbed off they don’t care about sick animals at all but they want donations to pay for their fancy cars ass holes 👎👎”

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Posted 1 month ago

“I would give a 0 if I could, a dog has been run over and in a bad way and dying!!! Rang rspca lancashire and was told because it has an owner they won't come out as they are not an ambulance service!!!! Disgusting charity!!”

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Posted 2 months ago

“I telephoned them to inform them about animal cruelty regarding several cats and how they were being kept ie in rabbit hutches but the rspca just did not want to know and yet they big themselves up saying they care well after my telephone call in my opinion they simply could not be bothered.”

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Posted 2 months ago

“??????????????????? You tell me.so very sad .Will never ever contact rspca again.i know they are faced with bastards that hurt animals. But 5 occasions I have called them and they don't want to know.i just hope this dog me and neighbour are trying to save works out.”

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Posted 2 months ago

“RSPCA are not about all creatures great and small. The inspectors use victimisation, bullying, threats, dishonesty and personal vendettas. One inspector preys on single females. Lies on cctv and recordings. Walks past and ignores dogs in cages with no water but goes after a horse in veterinary care and farrier care. Won't ring the farrier or read vet reports. Shoots a polo horse says a vet was present but the vet that supposedly was there had no idea of the situation. In another case same inspector ignores extreme domestic violence case with police involvement, shoots a childs pony and admits to feeding a laminitic pony grain, again the story of what happened doesn't make sense. Another situation was dishonest on paperwork and signs it, still seizes the horse but admits on cctv footage that is a vast improvement and owner followed orders but yet again fails to read vet reports and talk to farrier, chiro etc and still seizes it. In another situation knows a owner is in emergency accommodation due to family violence and was at the time going through court but still interviewed them knowing their mentally health was not the best. Made the person suicidal. Same inspector admits on a recorded conversation that he used threats of fines and taking it further to get what he wanted. This inspector doesn't know the difference of horse colours. Same Inspector left dogs tied up on chains with no food or water until locals saved them when they were notified that they were nearly dead and than the same inspector tried to blame the owner and others. But with a history of like what RSPCA is today trigger happy just ask the Brumbies, there is no surprise that the shoot first ask questions later. Just like a director or the CEO of RSPCA being dishonest in parliament what chances do any animals have.”

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Posted 2 months ago

“They keep bugging people and their online gormnis rubbish anyone can get on their and mske up rubbish. They don't leave yoy alone and threaten you with s search warrant they are only a charity. They have no right. Neex to get their facts right and stop stressing people up.”

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Posted 2 months ago

“2 dogs left in a kennel for 29 hours alone and no one living at the property. Dogs are continually been left 24 hours per day 6 days per week. RSPCA never came out was told on phone that they have limited resources and do their best. I've never known anything as useless in all my days on earth. Shocking service”

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Posted 2 months ago

“This charity is a con and does not help or protect any animals at all. They know what is going on with an animal but are choosing to ignore people’s complaints and are doing absolutely nothing about it. I wouldn’t trust any of them to look after any animal at all. I could do a better job than any of them. There is no communication from them or even with internal departments. These poor animals are suffering and they don’t care. How do they sleep at night, obviously better than I do cos I’m the one worrying and stressing about the situation.”

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Posted 3 months ago

“I had a dog that I'd rehomed, he had been treated poorly by his original owner. I gave him a new home and took on all his medical conditions. When his eye took bad for the third time I approached the RSPCA to see if they would help. I was informed that I was "outside" of the catchment area so wouldn't receive any help at all. Following his operation (the third) he was deemed so poorly and I had no choice but to have him put to sleep, for his benefit not mine. I would never leave anything nor would I support anything that they do!!”

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Posted 3 months ago

“Pretending to open incident forms and don’t come out they need to close down they pretend they need to be inverstigated”

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Posted 3 months ago

RSPCA is rated 1.3 based on 225 reviews